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Comfort Keepers Honored Among Top Home Care Agencies in the Nation

Jan 10, 2018 by Leslee Bibb

Comfort Keepers of Jackson, TN is excited to announce that we have been selected as a "Caring Star of 2018” for our dedication to providing the highest level of home care service. In ratings and reviews from both family caregivers and the cognitively healthy older adults who received care themselves, Comfort Keepers earned a 5-star consumer rating (the highest possible score) within the last year, while also having a high volume of positive reviews and meeting other qualifying criteria for this highly-coveted national honor. Comfort Keepers is the one Caring Star 2018 agency in Madison County, is 1 of only 5 agencies in the state of Tennessee to receive the Caring Star 2018 agency award, and 1 only 253 home care agencies across the nation who earned the Caring Stars 2018 distinction.


Online reviews help Americans research and select the best care providers for loved ones. In multiple research studies, the majority of family caregivers have indicated that they turn to the Internet and consumer reviews when narrowing their options among agencies in their area, and have relied on these perspectives as much as or more so than in-person recommendations from geriatric professionals or medical personnel. Now entering its seventh year, the Caring Stars annual list helps consumers see which home care agencies are top rated by other families just like theirs.


"Congratulations to Comfort Keepers for achieving this award after earning accolades on from clients and their loved ones," said Karen Cassel, CEO. "This important milestone speaks volumes about the positive difference Comfort Keepers is making in serving older adults, and we celebrate their accomplishment."


Some of the positive feedback that led to Comfort Keepers being a Caring Star of 2018 includes:

  • "Comfort Keepers is wonderful to work with, the caregivers are excellent, and the agency matches them to my loved one perfectly. I live in another town, so when my mother has doctor appointments, the caregivers bring my mother to meet me, which is very helpful for me."
  • "I have been very pleased with Comfort Keepers, they are very professional, they keep in close contact, and the caregivers are good. The services from Comfort Keepers help it so that my mother has care and we don't have to do it. They give us peace of mind."
  • "I would rate Comfort Keepers 100 percent. They are nice people and they do what they are supposed to do, they are friendly and easy to get along with. Comfort Keepers comes in and helps us with house work like washing, cleaning, and giving medicine."
  • "I would tell someone about Comfort Keepers because the ladies in the office are really nice, and we are like one big happy family. Comfort Keepers has made life easier by being with my loved one and going on errands for him and anything else he needs."


Read the full text of these reviews and others on here. To learn more about the Caring Stars program and view the complete winner list, please visit:


About Comfort Keepers

Comfort Keepers of Jackson, TN is committed to providing hands-on care for individuals who wish to remain independent and safe while living in their own homes. These seniors may require assistance with daily living activities, need help getting around the community, or may simply want somebody to share the joys of life with. If building positive relationships while providing valuable care and support to seniors is of interest to you, then Comfort Keepers may be the perfect choice for your loved one. 

For more information about how Comfort Keepers in-home care can maximize your senior loved one's independence and quality of life, contact a senior care coordinator today.


With three million unique visitors to its website monthly, is a leading senior care resource for family caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. Headquartered in San Mateo, CA, provides helpful caregiving content, online support groups, and a comprehensive Senior Care Directory for the United States, with more than 150,000 consumer ratings and reviews and a toll-free senior living referral line at (800) 325-8591. Connect with on Facebook, Twitter, Google+, Pinterest, LinkedIn, and/or YouTube.

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